Terms of Warranty

Warranty Submission Form

Product Details

Purchase Date*
DD slash MM slash YYYY

Customer Details

Customer Name(Required)
Customer Name*
Customer Address*
Contact Person(Required)
Contact Person*

The WARRANTY Terms vary across the Range of Vaccine Refrigerators and Freezers from EURO CHILL. Please refer to your instruction manual in regards to the details.

If you are unsure or need Help – call us on 1300 459 140.

REGISTER your product with us by emailing Warranty@eurochill.com.au .

Warranty Conditions

The Goods distributed by the Company are guaranteed against defective workmanship and materials for a period from the date of purchase, depending on the Product. The Company’s obligations pursuant to this express warranty being limited to the repair or replacement of the defective Goods or materials at its option and subject to the terms and conditions stated here. Glass and lamps are not included in this warranty. RCD tripping due to moisture absorption by Tubular Heating Elements is not considered a warranty fault.

A call-out for a Refrigeration Technician is covered between the hours of 8am – 5pm Monday to Friday, excluding Public Holidays. Travel costs are covered for a Range of 50km from our nearest appointed Service Agent

Except as provided in this clause, the Company shall not be liable for any loss or damage, whether direct or indirect (including consequential losses or damage) arising from equipment failure.

Any repairs or replacement of defective Goods or materials pursuant to the Warranty set out in this clause, must be authorised by a director of the Company prior to any action being taken. The Company reserves the right to reject a warranty claim if it is not completely satisfied with the circumstances under which such fault or defect occurred.

Nothing in these Terms of Trade shall be read or applied so as to exclude, restrict or modify or have the effect of excluding, restricting, modifying any condition warranty guarantee right or remedy implied by law (including the Trade Practices Act 1974 (Commonwealth)) which by law cannot be excluded, restricted or modified.

Warranty does not cover products which have been subject to misuse, neglect, unauthorised alteration, incorrect installation, power surges, accident, use of inappropriate chemicals for cleaning, flooding, fire or acts of God.

WARRANTY Service call-out requires a Pre-Payment of $250 + GST, Non-Refundable in the event of the following:

  • User error
  • Improper use or abuse
  • No fault found
  • Out of Hours Call-out
1300 459 140